Privacy Policy
Last Updated: [05/09/2026]
At Stone Centre, we care about your privacy and are committed to protecting the personal information you give us.
This Privacy Policy explains how we collect, use, store, and keep your information safe when you visit our website, send us a message, talk to us, or buy our products.
By using our website and services, you agree to the practices described in this Privacy Policy.
Information We Collect
We might collect the following types of information:
1. Your name, phone number, email address, and billing or delivery address
2. Product questions and requirements you send through forms, calls, email, or WhatsApp
3. Order, invoice, billing, and transaction details
4. Delivery details needed to send your order
5. Communications and customer support messages
6. Website usage details, including your IP address, browser, device type, pages you visit, and how long you stay on the website
7. Information gathered using cookies, analytics, and similar technologies
8. Payment information is handled directly by approved payment gateways.
9. Stone Centre does not store full debit card, credit card, UPI, or banking details directly.
How We Use Your Information
We use the information we collect to:
1. Answer your product questions and quote requests
2. Process and manage your orders, invoices, and payments
3. Arrange for product delivery, transportation, and shipping
4. Provide customer support and after-sales help
5. Share product catalogues, images, prices, and availability
6. Send important updates about your orders, services, or policies
7. Improve our website, products, and your experience
8. Keep our website secure and prevent fraud, misuse, or unauthorized activity
8. Follow legal and regulatory requirements
9. Send promotional messages when allowed or with your permission
10. You can stop receiving promotional messages anytime by contacting us.
Cookies and Analytics
Our website uses cookies and analytics tools to improve how the site works, understand how people use it, and measure its performance.
Cookies can help us:
1. Remember your preferences
2. Learn how visitors use our website
3. Make the site faster and better
4. Show you relevant content and ads
5. Detect security issues or suspicious activity
6. You can control or turn off cookies through your browser settings.
However, turning them off might affect some website features.
How We Share Your Information
Stone Centre does not sell, rent, or trade your personal information.
We may share limited information with trusted third parties when needed to provide our services, such as:
1. Transport, logistics, and courier companies
2. Payment processors and gateways
3. Website hosting, analytics, and technology service providers
4. Accountants, auditors, or professional advisors
5. Government or legal authorities when required by law
6. Business partners helping complete your order or provide services
7. These third parties only get the information needed to perform their tasks.
Data Security
We take reasonable steps to protect your information from:
1. Unauthorized access
2. Loss or misuse
3. Alteration or disclosure
4. Accidental destruction
5. Fraud or security threats
We use measures like HTTPS/SSL encryption, limited access, secure payment gateways, and other security methods.
However, no online system is completely secure, and we can’t guarantee 100% protection against all possible risks.
Data Retention
We keep personal information only as long as needed for:
1. Completing transactions and providing services
2. Keeping business and accounting records
3. Resolving disputes and handling complaints
4. Meeting legal, tax, and regulatory requirements
5. Preventing fraud and protecting our business interests
Information not needed anymore may be securely deleted or made anonymous.
Your Rights and Choices
Where allowed by law, you may have the right to:
1. Ask for access to the personal information we have about you
2. Request changes to incorrect or old information
3. Ask for deletion of your personal information
4. Revoke consent for processing based on consent
5. Opt out of marketing calls, messages, or emails
6. Raise questions or complaints about how your information is used
Some information might need to be kept for legal, accounting, fraud prevention, or contract reasons.
To make a privacy-related request, contact us using the details provided below.
When you reach out to Stone Centre via WhatsApp, phone, email, or an enquiry form, we might use the details you share for
1. Understanding your marble needs
2. Sharing prices, product photos, and catalogues
3. Creating quotes
4. Scheduling visits or product checks
5. Keeping you updated on your enquiry
6. Providing updates about your order and delivery
If you communicate through third-party services like WhatsApp, those platforms’ privacy policies might also apply to your communications.
Our website might include links to other websites, social media, payment systems, or online services.
Stone Centre does not manage these third-party sites and isn’t responsible for their content, security, or privacy rules.
We suggest checking their privacy policies before sharing personal details.
Stone Centre may change this Privacy Policy from time to time to match updates in our services, technology, business methods, or laws.
Any changes will be posted here with a new “Last Updated” date.
We recommend checking this page regularly.
If you have any questions, concerns, or requests about this Privacy Policy or how your personal information is handled, please get in touch with us:
Stone Centre
Phone: +91 7976336604
Email: info@stonecentre.in
Address: Stone Centre, Kishangarh, Rajasthan 305801
Website: https://stonecentre.in